Answer:
As a weakness
Explanation:
The SWOT analysis is an acronym for:
Strenghts
Weaknesses
Opportunities
Threats
Strenghts and weaknesses refer to internal aspects of the organization, while opportunities and threats refer to external aspects of the organization.
In this case, the slow service at Philip's electronic store is an internal aspect of the business, and a harmful one, therefore, it would be classified as a weaknesses under the SWOT analysis.