Question

Mark, a manager at Matt's Shack, monitors the work performance of workers in his department to determine if the quality of their work is meeting the standards of the company. Mark is engaging in which of the following managerial functions?

A. Planning
B. Organizing
C. Leading
D. Controlling

Answer 1

Answer:

D

Explanation:

A is wrong

He is not in anyway showing acts of planning in this instance. There is no reference to the fact that he is playing the planning role

B is wrong

He is not playing the organizing role in this situation

C is wrong

He is not playing the leading role in this situation

D is correct

He is actually playing the role of quality control. He is trying to see to the fact that the quality of work put in by his departmental workers meet the quality standard needed by the company. He does this by checking the list of what is needed to be done as stipulated by the company’s standards as against what has been done by the worker in question