Question

The first step in developing a volunteer program is to:
a. recruit volunteers.
b. analyze agency and program needs.
c. write an annex to the emergency operations plan.
d. develop job descriptions.

Answer 1

The correct answer to this question is letter "b. analyze agency and program needs." The first step in developing a volunteer program is to analyze agency and program needs. Everything has to be settled first regarding the mission and vision of the volunteer group.