Answer:
The correct answer is d. few firms possess superior capability in all primary and support activities.
Explanation:
Outsourcing shifts tasks, operations, jobs, or processes to an external workforce, by contracting with a third party for a significant period of time. A major reason outsourcing is effective is that some firms might not be capable to perform all secondary and primary activities. A company may implement a new process and outsource the work to trained workers, instead of investing the time, money and effort to train and maintain internal workers.
