Answer:
20%
Step-by-step explanation:
We have been given that during the the first month, the company received 4,264 phone calls. During the second month, the company received 25% more phone calls than in the first month.
Let us find number of calls received during 2nd month by multiplying 4,264 by 1.25 as [tex]1+25\%=1+\frac{25}{100}=1.25[/tex].
[tex]\text{Number of calls in 2nd month}=4264(1.25)[/tex]
[tex]\text{Number of calls in 2nd month}=5330[/tex]
Now, we will use percent increase formula as shown below:
[tex]\text{Percent increase}=\frac{\text{Final value}-\text{Initial value}}{\text{Initial value}}\times 100\%[/tex]
[tex]\text{Percent increase}=\frac{6396-5330}{5330}\times 100\%[/tex]
[tex]\text{Percent increase}=\frac{1066}{5330}\times 100\%[/tex]
[tex]\text{Percent increase}=0.2\times 100\%[/tex]
[tex]\text{Percent increase}=20\%[/tex]
Therefore, there was a 20% increase in the number of phone calls from the second month to the third month.