Answer:
e. compares the efficiency and effectiveness of your business processes against strict standards
Explanation:
Benchmarking is a means of comparing an entity's processes and performance in a given period to industry bests results and practices as obtained from other companies within the same or similar industry. Basically, there are 4 types of benchmarking.
These are internal, competitive, functional, and generic. As such, benchmarking is compares the efficiency and effectiveness of your business processes against strict standards.