Respuesta :
Answer:
Human
Explanation:
Human skills refer to the ability of an individual to establish successful interactions and relations with people around. Such skills take into consideration, the human element i.e human emotions and behavior.
Human skills are essential and rather say foremost and primary before any other required set of skills as these are required not just at workplace but form an essential part of routine life as well.
In the given case, Jack losing his cool and yelling at an employee without paying heed to the people he is surrounded with, the circumstances, his ways, relates to inhuman treatment wherein one is not bothered of another's feelings or emotions. This is a case of humiliation in public.
This is highly inconsiderate behavior.
Human skills are also known as soft skills. They are a person's ability to connect to one another. They include aspects such as empathy, compassion, and authenticity.
Jack's human skills failed in the given case.
Importance of human skills:
Human skills are necessary for those who have to interact with people at a large. When a person lacks human skills, he fails to identity the emotions of others.
Human skills are important for people working as managers to intersect with their employees and colleagues in a better way and to avoid disputes and dissatisfaction.
In the given scenario, Jack lacks human skills and yelled Samantha in front of the whole office which not only made her upset but also angry. She planned to seek the HR as her emotions got hurt.
If Jack had better human skills, he could avoid the situation.
Hence it is clear that Jack's Human skills failed in the given case.
Learn more about the topic here:
https://brainly.com/question/13246666
