Question

Regarding OCBs, which of the following statements is TRUE?

(A) Workers’ OCBs have no influence on managers’ judgments of their job performance.
(B) Workers’ OCBs influence managers’ judgments of their job performance.
(C) OCBs account for limited variance in the scores of workers.
(D) OCBs are always a positive influence on job performance ratings.

Answer 1

Answer: (B) Workers’ OCBs influence managers’ judgments of their job performance

Explanation:

OCBs organization citizenship behaviours, means individual actions taken by employees which is not within the purview of their job. It is a form of extra commitment an employee shows to an organization although outside the job duties of such individual. Managers can help employees to work optimally and not overwork to avoid burnout.