Answer:
(A) "Make sure your managers are spending time in five different areas: planning, organizing, commanding, coordinating, and controlling. If they’re overlooking an area, the company won’t be as effective."
B. "What kinds of rules and procedures do you have in place? Create a set of rules and apply them consistently throughout the organization."
Explanation:
Scientific management is a form of management that is aimed to provide a pre-determined workflows that is proven by the data to increase efficiency and labor productivity.
People who believe in scientific management believe that feelings tend to matter less if every single people in the companies fulfill their own roles within the company's procedure.
Frederick W. Taylor was a mechanical engineer who popularized scientific management practices to increase the efficiency in businesses. He stated that leaders of the organizations are involved in 5 key areas:
- planning,
Creating a list of things that the need to be achieved
- organizing,
Putting those lists into a specific actions that can realistically be done.
- commanding,
Assigning employees with part of the actions so they all can contribute to the organization
- coordinating,
Teaching the employees on what they should and shouldn't do
- controlling
Measuring employees' performance, evaluate them, and deal with them in case they do not fulfill the criteria.