Answer:
B. W. Edwards Deming
Explanation:
W. Edward Deming is regraded as the father of Total Quality Management (TQM). Deming emphasized on quality control and increasing the productivity.
TQM aims at meeting the highest possible quality standard for products providing highest satisfaction to customers at least possible cost.
Operations refer to the way in which an organization operates and creates products.
Quality control in operations refers to operational efficiency in creating products and performing tasks efficiently. Efficiency relates to input output ratio in the sense utilizing resources optimally and producing highest level of possible output.
