Question

The first phase of the writing process is prewriting.

Identify which writing characteristic of business messages is violated in the following description.

You are writing a memo to staff members outlining the solution to a lingering problem. Some are intimately familiar with the problem; others are not. You consider what the staff members know and how they might react to the proposed solution.

a. Editing

b. Analyzing

c. Anticipating

Answer 1

Answer:

The correct answer is letter "B": Analyzing.

Explanation:

In prewriting, it is important to consider what is the reason for providing the message. After identifying the topic, we should consider the information that is already familiar with the audience and what is unknown. Writers should analyze the unfamiliar areas so the overall message of the writing can be fully understood.

Thus, in the example proposed, the writer failed in analyzing the information that was unknown by a sector of the workers. The writer should have done that before proposing solutions to the problem.

Answer 2

Answer:

The correct answer for this question is C. Anticipating

Explanation:

As you prepare note for the staff meeting to present the potential solutions, you should consider the likely reaction to the proposed solution, what they already know about the lingering problems and potential solutions. Tone, word choice and the informational needs of the audience must be considered before presenting the potential solutions.