In early November, department stores begin to prepare for upcoming holiday sales. Retail stores often make 25 percent or more of their yearly revenue during November and December. Sales associates for a nationwide department store are hired for their energy and enthusiasm, but after the long summer months many are unprepared for the intense workload of the holiday sales season. Nancy Cardigan, general manager of store #415, knows she needs to get the staff excited about their jobs, their stock, and their customers before the doors open on their first sales event in late November. Nancy calls a meeting.

What purpose will this meeting serve?

(A) Motivation
(B) Problem identification
(C) Intensive problem solving
(D) Information review and presentation

Explanation: The purpose of this meeting will be Motivation, because Nancy Cardigan will look for ways to motivate employees who, after the long summer months, are not prepared for the intense burden of Christmas sales, therefore they will try to implement the various motivational techniques such as the payment of bonuses, incentives , etc.

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