Answer:
The correct answer is letter "E": choose a course of action.
Explanation:
In conflict solving, the first step is to identify the problem. Then, it is important to find out the reason for that issue to appear. After that, the possible solutions to get out of the situation must be outlined. The next step implies choosing the course of action which implies picking one of the possibles solutions outlines and describing the steps that will be taken to perform the solution. Applying the solution taken will be the final stage.
