Question

When Barbara brought her daughter to the counseling center to talk about the issues she was having in school, she immediately felt at peace. The therapist listened to her concerns, asked her thoughtful questions, and spent time getting to know her daughter and making her feel comfortable. This encounter was extremely positive given the fact that the counseling center demonstrated the service quality of _____________,

Answer 1

Answer: Empathy

Explanation:

Empathy is the ability of the person to understand or feel what another person is experiencing and thinking. In short, it is the ability to learn and understand other person's emotions. The person feeling empathetic towards other tries to solve the problem of other.

In the given situation the therapists is empathetic towards Barbara daughter. The therapists asked thoughtful questions to resolve the problem of daughter.