’"People in business get ahead by exploiting the needs of their consumers. The gains of business are at the expense ofsuffering imposed on their customers." Evaluate this statement.

This question is imprecise, because the reason for the existence of business is to satisfy the needs of consumers, being characterized as an economic activity whose main objective is to generate profits.

Therefore, the economic needs of society are not met by companies at the expense of the suffering imposed on their customers, since the goods and services produced exist to satisfy the human needs necessary for a better quality of life.

It is also important to emphasize that, currently, there is a new interaction between company and consumer, where there is a much more direct relationship, where there is a social demand that companies be much more than just profitable entities, consumers expect companies to exercise a social role of contributing to the social and environmental development of the macroenvironment in which it is inserted. Therefore, a company that does not exercise corporate governance in the globalized world, has little conditions to remain in the market in the long run.