Answer: Quality
Explanation: The goals or objectives of a firm vary depending on the makeup as well as the values of the owners. The main objective of any profit-making organization is maximizing profit but secondary goals which may help them achieve this or market differentiation vary. Medtronic, a medical device manufacturer prides itself on making high quality products and is one of their goals.
Answer: Quality
Explanation:
Firm must offer customer services with the highest quality to meet customer's expectations.
