Answer:
Customer relationship era.
Explanation:
Present marketing era is often referred to as 'Customer Relationship Era', as the whole business activities including the activities of the marketing department aims at satisfying the needs and wants of the customer and thus, revolves around building a healthy relationship with the customers. Therefore, it is important for a business to focus on the customer's needs and keep a track in the changing trend in the market. Also, it takes time and financial resources to study the requirements of the customers in order to satisfy them.
