Answer:
The statement is: True.
Explanation:
Austrian business professor and lawyer Peter F. Drucker (1909-2005) is considered one of the fathers of modern management because of the focus he placed on listening. Drucker once mentioned:
"...the most important thing in communication is hearing what isn't said...";
meaning once others are talking, we should be quite so we can learn something from them. If there are unclear points in the conversation, questions must be asked. The purpose of all of this is to be perceptive and increase our knowledge based on others' experiences.