Cozy Café is a restaurant chain that offers a relaxing environment to enjoy quality coffees, teas, soups, and other menu items. A poster in the front of each restaurant reads, "We will always provide a quality product to help our customers better meet the challenges of their day and will always take the time to offer caring service one person at a time." This statement is Cozy Café’s:

Based on the information provided within the question it can be said that this statement is Cozy Cafe's mission statement. This term refers to a statement made by a company (usually made to it's customers) that describes the overall goal of the company is, the products or services being provided, it's target market, and sometimes the location's in which it functions. Which in this scenario Cozy Cafe is providing their company goal in their mission statement.