Answer:
b. a provision relating to the resolution of any dispute.
Explanation:
As the company provides a streaming service that has complex pricing schedules and when the customers make purchases a contract in which both parts have obligations appears, it is important that the terms are clear and one important point is to include a provision relating to the resolution of any dispute that establishes the ways in which a problem that may arise between both parts can be fixed following a procedure that is detailed there to avoid serious issues that can result in spending a lot of money in legal fees.