Question

Key technologies within collaborative customer relationship management (CRM) systems include data mining, decision support, and other business intelligence technologies that attempt to create predictive models of various customer attributes.

Answer 1

Answer:

The correct answer is :  False

Explanation:

Key Technologies has the commitment to advance continually in the customers' efficiencies and helps them in the increasing of profit through complete and complementary solutions by using innovative technologies, not by data mining or decision support.