Answer:
The answer is High context culture
Explanation:
High context culture refers to societies or groups whose members usually have close relationship that last for an extended period of time. The rules of communication are primarily transmitted through the use of contextual elements such as body language, tone of voice, a person's status and are not explicitly stated.
In high context cultures, disagreements is personalizes and conflict must be solved before work can progress or must be avoided because it is personally threatening to them.
in this scenario, Lourdes is trying to avoid offending Leticia in order not to bring conflict.
