The correct question should be: "Jack, a Caucasian male, works in the sales department of a large home goods store with Shaquita, an African-American female. There is a well-known stereotype in the sales community that women sell less than men do. This stereotype is often accompanied by the idea that African-Americans sell less than Caucasians. Based on the summaries of these two studies, which of the following statements would be most likely to increase Shaquita’s sales of large appliances because of the effects of stereotype threat?"
Answer:
A) Shaquita, did you know that women make 99% of the decisions about which appliances to buy?
D) I expect all of the people on my sales team to do equally well, now let’s get out there and move some merchandise!
Explanation:
Stereotype threat occurs when a person who fits into a particular stereotyped group is worried about his or her action confirming that stereotype. This may end up affecting the person's performance on a task.
Both statements in options A and D chosen above, are likely to boost Shaquita's confidence and encourage her to improve her sales of large appliances.
