Tom Daniels, an employee of a telecommunications company, is developing software that would enable customers to activate value-added services in a matter of seconds. Which of the following requirements is Tom developing if he is working to improve the visual appeal of the interface and to enhance the ease of learning the software?
Usability is the simplicity and the ability to learn a software built for the user. the software should be able to have the simplicity and the user should be able to perform tasks it was made for without difficulty.
