A citizen group wants to open a new youth center. It has chosen a location that the city has set aside for new houses in its zoning laws. The group wants to change the zoning laws. The group is required to conduct a community survey to find out whether most residents want a youth center. Then the group must present the survey results to city leaders before the zoning laws can be changed. Which step of a citizen action plan would include a community survey? Determining the solution and criteria Evaluating the public policy alternatives Making the citizen action plan Conducting background research