Answer:
D. The registered representative should decline the transaction
Explanation:
Based on the information provided within the question it can be said that the representative should decline the transaction. When dealing with money and financial accounts the representative that will handle these types of transactions needs to sit down with the owner and new recipient of the account as well as see identification from both and have them sign authorization paperwork. These are safety measures in place so that a stranger isn't able to just call and take ownership of an account.