The correct answer is B; The company has exaggerated its two-day shipping promise.
Further Explanation:
Since the author is stating that his allergies are tormenting him because the package did not arrive in 2 days, is satire in his retelling of the problem. However, he is correct in calling the company and inquiring to know why his package isn't there. Since he received a notification that he would receive the package by Saturday at 8 p.m.
The author has no recourse except to wait for the package to arrive on Tuesday. He can then call back and speak to a manager and perhaps receive a gift card since they did fabricate their shipping dates.
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