Question

Jennifer has come to realize that conflict has both functional, as well as dysfunctional, outcomes. She has observed examples of both in her organization. Last month, Jennifer's department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict?A) the quality of decisions is improvedB) creativity and innovation are stimulatedC) tensions are releasedD) groupthink is increasedE) interest and curiosity are encouraged

Answer 1

Answer: Group think is increased.

Explanation:

Groupthink is a situation in a decision making process or team involvement where members agree on a single decision despite not fully being satisfied with the consensus decision.

A constructive conflict would enable members of a team to air their views therefore groupthink would be non existent.