Answer:
The correct answer is: Dysfuncionality, personal dysfunction.
Explanation:
Personal dysfunction can be understood as a criteria to be met in order for clinicians to diagnose a patient with a mental ilness. A mental ilness in order to be diagnosed as such has to impair the individual's normal functioning.
For instance, if an individual has certain symptoms of depression but he/she continues to perform relatively well in her/his different life areas such as: Work life, family life, relationships, the diagnostic criteria for depression is not met.
Basically personal dysfunction occurs when due to the symptoms of a mental illness impairs the normal functioning of the individual.
In this particular case, Frances lost her job due to testing positive for marijuana use at a company that requires frequent random drug testing, therefore she is presenting personal dysfunction.