Drop down menu:
Stacy's job involves direct coordination and communication with end users. Which option describes her job role? What is the most important soft skill required for this role?
Stacy works as a
The most important soft skill required for this role is .
First:
System administrator
Software engineer
Technical support specialist
Technical writer
Second:
Active learning
Analytical thinking
Leadership skills

Question

19-11-2019
Computers and Technology

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Drop down menu:
Stacy's job involves direct coordination and communication with end users. Which option describes her job role? What is the most important soft skill required for this role?
Stacy works as a
The most important soft skill required for this role is .
First:
System administrator
Software engineer
Technical support specialist
Technical writer
Second:
Active learning
Analytical thinking
Leadership skills

Respuesta :

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CPED CPED · Answer 1 · 2020-01-13T17:56:56+01:00

Answer:

Stacy works as a Technical support specialist.

The most important soft skill required for this role is Analytical thinking.

Explanation:

A specialist in technical support provides:

advises and assistance to problems.
technical solutions.
solution to hardware and software issues.

He/She directly communicates with end users and give effective answers to their questions.

A technical support specialist must have capability to solve problems efficiently by thinking in an analytical way and making progress by solving issues.

I hope it will help you!

tanisha3020 tanisha3020 · Answer 2 · 2022-06-06T13:03:01+02:00

Stacy works as a Technical support specialist. The most important soft skill required for this role is Analytical thinking.

Who is technical support specialist?

Technical support specialist is the job holder having the position of resolving the troubleshoots and queries of the end user, and communicate them the solution to their problems in the best possible manner.

Thus, the person who is directly involved in coordinating and communicating with the end user should have strong analytical thinking so that the position holder can resolve the queries easily.

Therefore, option C and option B are correct respectively.

Learn more about technical support specialist, here

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