Question

Managers who use a Theory Y approach assume that:
a. the intellectual capacity of the average worker is overutilized in the workplace.
b. people prefer to be directed and avoid responsibility.
c. coercion is vital to get people to work toward company goals.
d. people can exercise self-direction and self-control to meet company goals."

Answer 1

Answer:

d. people can exercise self-direction and self-control to meet company goals."

Explanation:

Theory Y assumes that:

1. Employees do not need external control or force to work because they have self direction and self control to meet company goals.

2. Employees have skills and capabilities which should be fully utilized to achieve company goals.

3. Employees are more involved in decision making.