Question

You work for a marketing consulting firm. The company has hired two interns for the summer. You have been appointed to mentor Neha, one of the interns. Neha is a brilliant young woman, but she has no professional work experience. Her first day on the job, Neha fires off an unprofessional e-mail to your supervisor, which receives a disappointing response. Recognizing her mistake, Neha asks you for professional e-mail tips.

What e-mail tips should you give the new intern? Check all that apply.

Resist humor and sarcasm.

Be concise.

Instantly respond to a sender's message.

Care about tone.

Answer 1

Answer:

Resist humor and sarcasm.

Be concise.

Care about tone.

Explanation:

Top Email Etiquette include:

• One should write a short but accurate summary of what is contained in the message. The purpose is to help the recipient arrange their inbox by developing a precise heading.
• Keep it professional, like in an interview setting.
• Never address the recipient by their first name in a professional email, unless it is guided to do so by the person.