Answer:
Procedure
Explanation:
A procedure is a document that instructs workers on executing one or more activities of a business process. It describes the sequence of steps, and specifies for each step what needs to be done, often including when the procedure should be executed and by whom.
Organizations typically document procedures in their published Policy and Procedures guide, or their Standard Operating Procedure guide.
While procedures typically detail high level steps, a Work Instruction would provide more detail, for example the tools to use and how precisely to use the tools to carry out the procedure.
Answer:
E. procedure
Explanation:
A procedure is a term used to describe how something should be performed, that is, it determines a way that an activity should be performed in a specific situation.
The question above shows a type of procedure that must be followed by people who work with trucks from a specific company. This procedure is designed to create a standard in the way employees work, making them reach a level of quality that will be marked for that company and, in this case, can make customers more satisfied.
