Question

The typical difference between quality circles and continuous improvement teams is:
a. continuous improvement teams work on product and process design.
b. quality circles work on product design only.
c. continuous improvement teams use only engineers, while quality circles use just the workers doing the work.
d. the amount of employee empowerment.
e. There is no difference—they are the same.

Answer 1

Answer:

Letter D is correct

Explanation:

The difference between quality circles and continuous improvement lies in employee empowerment. The quality circle is a tool that proposes problem solving and quality control of organizational processes based on the plan, do, check, act that can be performed by all employees of a given organizational sector. Continuous improvement is already a quality tool based on the need for new learning and improvement in organizational processes, so it should be done by professionals able to study the best option to improve and complement the quality circle.