Janie is taking an exam in her history class. On the exam, there is a question that asks her to state and discuss the five major causes of the Trans-Caspian War. Janie remembers four of them. She knows there is a fifth and can almost remember it; she knows that it starts with a "T." Janie is walking down the stairs, when all of a sudden, she remembers that the fifth point is taxes, but it is too late. Janie was suffering from _________.
a. encoding problemsb. storage inversionc. the tip-of-the-tongue phenomenond. evaluation overload