Question

Applying Professor Terry Hill's generic strategy framework to McDonald's, the operating design choices of resource scheduling, inventory placement and control, and standardized operational and job procedures best relate to the corporate objective of _____. Select one: a. operational sustainability b. profitable growth c. operational excellence d. operational diversity

Answer 1

Answer:

The correct option is: Operational excellence

Explanation:

Operational excellence refers to the execution or implementation of business strategy to build a sustainable competitive advantage.

Operational excellence creates values for shareholders and customers, decreases the operational costs and risks, and increases the revenues of the business in comparison to its competitors.

Operational excellence combines the leadership development and the organizational structure.