After a long and disappointing day at work, Jackie vents her frustration to her husband. "I can't believe I worked so hard for so long on this proposal and I'm not even going to get the chance to present it. I'll get no credit at all." Instead of hearing the frustration and hurt in her voice, Jackie's husband only hears the problem—instead of offering support, he offers her advice. "Next time you ought to get it in writing in advance that you'll get to make the pitch." We would characterize her husband's listening behavior as?

According to my research on studies conducted by various psychologists, I can say that based on the information provided within the question we can characterize her husband's listening behavior as Insensitive Listening. This term refers to when an individual is listening to information for its literal meaning and is ignoring the other person's feeling and emotions. Which is what is happening in this case, since the response given by Jackie's Husband was right based on the situation and logic, but was not intended to make her feel better and get rid of her sadness.

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