Answer:
e. A process cannot cross functional area boundaries.
Explanation:
Every process of a business will have an input for providing any kind of output desired from the process.
Further a business process is designed so that all the steps are error free, and also the processes are measurable, as to what extent the process will be error free, or what will be its output impact.
Further any process which do not create value, shall be avoided and thus, all the processes create value.
The correct option is:
Statement e.