Amanda, a single parent, is looking for a new job. Considering that she has two school-going children, she is particularly keen on finding an employer who can provide her with alternative work arrangements such as flexible work hours and telecommuting. In terms of the decision-making process, these represent Amanda's ________.

A) decision criteria
B) problems
C) alternatives
D) heuristics

Amanda wants a job that has flexible work hours and can telecommute easily. These are the two criteria that will determine her decision i.e., she will only take a job that has both the criteria. So, the factors represent Amanda's decision criteria.

Problems are the obstacles one faces.

Alternatives are the choices a person has.

A heuristic approach which tries to solve a problem by using practical methods.