Answer:
Emotional intelligence makes reference to the abilities and skills a professional, or any person in general really, has to assess the environment around them, manage theirs and others´ emotions and behaviors, act in an empathic way towards others conditions and situations and in general, correctly manage interpersonal relations and situations in the best manner possible.
This ability is most crucial in people who wish to assume leading roles, as they will have personnel under them and in order for a team to work, the leader must be skilled in knowing how to use emotional intelligence effectively.
In this case, the nurse manager is reviewing the performance of a care nurse and asks her to focus on "emotional intelligence" as an area for improvement, most likely because, although the nurse shows great aptitudes as a professional, she may still lack work in all the skills of an emotionally intelligent professional. A statement that would most likely be said by this nurse manager is: "You need to be more aware of the needs of those around you, be more perceptive to the experiences of those around you so you can make the best choices for the team you might lead one day."
