Answer:
The correct answer is: understand individual employee needs and create work environments that respond to them.
Explanation:
According to ISO 45001, it is necessary for the company to determine:
- Interested parties, in addition to the employees that are relevant to the Occupational Health and Safety Management System.
- The relevant needs and expectations of employees and other interested parties.
- Which of these needs and expectations are, or could become, legal requirements and other requirements
