________ is an international quality certification that helps organizations to understand the basics of quality management, to measure their present state of quality, and also to identify areas for improvement. (a) ISO 9000 (b) Internal Benchmarking (c) Six Sigma (d) MABNQA (e) Functional Benchmarking (f) Competitive Benchmarking (g) Total Quality Management (f) Deming Prize (g) Reliability (h) Durability
ISO 9000 is an international quality certification that helps organizations to understand the basics of quality management, to measure their present state of quality, and also to identify areas for improvement.