Which of the following is an unstructured question? a. "How many brands of shampoo have you purchased in the past year: 0, 1, 2, 3, 4, 5, or more than 5?" b. "What are the most important characteristics for choosing a brand of shampoo?" c. "Were you happy with the quality of the shampoo you purchased (Yes/No)?" d. "How satisfied were you with your last shampoo purchase: very unsatisfied, unsatisfied, neutral, satisfied, or very satisfied?" e. "On a scale from 1 to 5 (with 1 being very unimportant and 5 being very important), how important is fragrance when choosing a shampoo?"

Respuesta :

Answer:"What are the most common important characteristics for choosing a brand of shampoo?"

Explanation:

an unstrucured question is a question left for the customer to put into their own words.

We can see that an unstructured question here is: B. "What are the most important characteristics for choosing a brand of shampoo?"

What is unstructured question?

Unstructured question is known to be a question that allows respondents to express their own views openly. It doesn't actually require categories that are pre-defined. It is used in interviews.

We can see that the above answer is an unstructured question because it gives the respondent to share his/her own view.

Learn more about unstructured interviews on https://brainly.com/question/7773533

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