True: Zappos sells all four categories of consumer products (convenience, shopping, specialty, unsought).
Zappos carries products that are speciality and unsought by consumers. Using their website, you are able to conveniently order your products with customer service readily available to help. Zappos is convenient because they carry a wide-range of products, brands and styles. They have free shipping and free returns all year, which is something most retailers do not offer.
Answer:
false
Explanation:
Zappos does not sell all categories of consumer products. It only sells one category of these products which is "shopping".
Zappos, an American online store that sells shoes and clothes, is undoubtedly one of the largest (if not the largest) cases in the world in customer service. More than that, Tony Hsieh, founder of Zappos can be mentioned once again as a reference in company culture. Founded in 1999 and sold to Amazon in 2010 with figures that reached 1 billion dollars, e-commerce presents itself as a true family.
