20 points and will mark brainliest!
1. When someone values a relationship with another person more than asserting one's own particular needs, that person is likely to adopt a(n) ____________.
a. passive communication style
b. assertive communication style
c. aggressive communication style
d. passive-aggressive communication style
2. Which of the following is not a style of conflict management?
a. Accommodating.
b. Competing.
c. Avoiding.
d. Direct strategy.
3. Adrienne and Ben are having a disagreement about how they should present their marketing strategy to a new client. In an attempt to resolve their differences, Ben decides that he is going to refrain from blaming Adrienne for blowing their last presentation and work to find common ground to ensure the best presentation possible. What conflict management style is Ben employing?
a. Compromising.
b. Avoiding.
c. Accommodating.
d. Collaborating.
4. An effective assertive message includes all of the following except ___________.
a. hostility
b. interpretation
c. feeling
d. consequence
5. One strategy for using constructive criticism effectively is to preface it with/by ____________.
a. an affirmative statement
b. self-disclosure
c. strategic ambiguity
d. giving advice
6. Joe and Gina are at the movie theatre. The people behind them are talking while the movie is playing. Joe turns around and says "Please stop talking because we can't hear the movie." Joe's statement is best described as one that is ___________.
a. aggressive
b. rude
c. assertive
d. passive
7. Naming the emotions you are feeling without judging them is also known as describing feelings.
a. True
b. False
