alacranarellano
alacranarellano alacranarellano
  • 20-02-2019
  • Health
contestada

How does the medical assistant handle a second call when speaking to a caller on a multi line telephone

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kwydra1996
kwydra1996 kwydra1996
  • 20-02-2019

If a second call comes in while the MA is speaking t a caller, the MA should tell the first caller that he/she presses the hold button!

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