Question

According to the site, what kind of information should the customer include in a letter of complaint?

Answer 1

They should include why they are filling the complaint and what the complaint is for. Also how to best address the issue

Answer 2

A letter of complaint may include the following::::

1. day and date
2. address where letter will be sent
3. address of sender
4. subject:why complaint is being done
5. date of purchase,model,serial number
6. warranty period :whether under warranty or out of warranty
7. Guarantee::::is product under any guarantee ?
8. suggestion as to how to resolve particular complaint
9. threat::if the seller does not pay attention to your complaint,you might go to Consumer Court.