Answer: A notice of an unexpected plate.
When delivering bad news we can use a direct strategy or an indirect strategy. We usually use a direct strategy when the news are not damaging, when the receiver may overlook the bad news or when firmness is necessary. An indirect strategy is used when the bad news are delicate and you need to prepare the receiver to accept the information.
We use a direct strategy for a notice of an unexpected plate because it can't be overlooked.
We use an indirect strategy for plants closure to the city council and mayor because we need to prepare the receivers for what will come next and make sure they are ready to process the information the best way possible.
