Question

Assign each pair three descriptions of written communication. Based on the description, each pair creates the appropriate type of format and delivery format. Trade communications for proofing and editing.
Email requesting vacation time to office manager
Interoffice memo to office team members requesting pot luck items for event
Business letter to insurance agency
Collections letter to patient with signature required delivery

Answer 1

There are two main types of communication: oral and written.

Written communication is the process of writing a message or information that is meant to be read. It is the most common form of communication in business.

• Email requesting vacation time to office manager.

To: [e-mail]

From:John Doe

Dear Mr. Office Manager,

      I am writing to you to request a vacation time, I have not taken any sick days and resting days for over a year and I would like to take a time off to spend time with my family the next week.

Best Regards,

John Doe.

• Interoffice memo to office team members requesting pot luck items for event.

Interoffice Memo

To: Office team members

Cc: None

From: John Doe

Date: 27 October

Subject: Pot luck items for event.

----------------------------------------------------------------------------------------------------------

Starting right away, I would like to request potluck items for the upcoming event since we are going to need some snacks,

For your consideration and approval, please.

Thank you

------------------------------------------------------------------------------------------------------------

• Business letter to insurance agency.

72921 Washington Road

Apt. 299

Chapel Hill, NC 82022

October, 2018

Taylor Inc.

729 Abbery Road

Durham, NC 28272

Dear Sir, Madam,

I am interested in taking up a Heatlh Insurance Policy with your company. Could you send more information and a representative over to se me? I would gladly recieve a phone call for him to arrange the details for the meeting.

Thank you,

Yours faithfully,

John Doe

Assistant Manager.

• Collections letter to patient with signature required delivery.

Dear Mr. Johns,

            This is just a friendly reminder that your account is past due. According to our records your balance is $400.00. We will appreciate payment in full immediately.

              If you have any questions about your account, please call the office. We would be glad to help.

                                                        Sincerely,

                                                        Patient Accounts Coordinator