"After a leader completes his training and is about to take over the store, we blindfold him, we surround him with the stakeholders, the customer, his family, his team, his boss. You read out his KRA, his KPI, you give him the keys, and then you remove the blindfold. And invariably, you see a tear, because the penny has dropped. He realizes that to succeed, he does not have to be a "professional," he does not have to cut out his emotions, he has to include all these people in his world to succeed, to make them happy, to make the boss happy, to make everyone happy. The customer is happy, because the customer is God."
the above is a quote from the ted talk edgeunuity wants you to gather this info from.
answer in your own words: Pattanaik has developed a ritual for after he has appointed a leader. He starts by blindfolding the man or woman, Than you read their KRA, KPA and hands over the company to them. He than removes the blindfold with a customer, his family, his employees, and his boss all around him. The ritual is to remind the trainee that he does not need to be only professional. it reminds him to leave room for his emotions and family and friends. to teach new leaders, you must teach them to keep their humanity intact.
